How can we help?

Before reaching out, check the FAQ below. Most common questions are answered there.

Frequently Asked Questions

Send an email to support@soundsafe.kids with your question. We'll get back to you as soon as possible.
Early access to SoundSafe Kids Paid personalization features — multiple saved children, places, and things with organized history.
Email us at support@soundsafe.kids. We read every message and use your feedback to improve the app.
SoundSafe Kids uses your iPhone's built-in microphone with on-device signal processing to provide reliable relative measurements. While not lab-calibrated, it's designed to help you make practical decisions about your child's noise exposure.

Under consistent conditions, readings are useful for understanding whether an environment is getting louder or quieter and whether you should consider taking action. It is not a certified sound level meter and should not be used for medical diagnosis or compliance purposes.
No. SoundSafe Kids is local-first. All your measurement data, child profiles, and history stay on your device, and no account is required.
Yes. We process audio in real-time to calculate levels, but we never record, store, or transmit your raw audio.
SoundSafe Kids Free includes the noise meter and basic safety feedback. Paid adds saved family personalization (multiple children plus custom places and things) and organized history.
Since all data is stored locally, deleting the app from your iPhone will remove all associated measurement history, child profiles, and place profiles.

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Ready to get early access?

Join the SoundSafe Kids beta and get full Paid personalization features during early access.

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